Terms of Use

1. Using Mivori

Mivori provides tools for recording and reviewing a GLP-1 routine. Use the service only if you can legally enter into the applicable agreement and only for lawful purposes. Keep the information you enter accurate and protect access to your email and devices. Contact hello@mivori.app if you suspect unauthorized access.

The public website currently includes a questionnaire and a preview of the planned offer. Public checkout is not yet available. Completing the questionnaire, viewing prices or reading these terms does not start a trial, create a subscription or authorize a charge. Features described for the app or subscriptions apply only when available to you.

2. A companion to your care

Mivori is a treatment-support tool, not a medical practice, prescribing service or emergency service. It does not diagnose conditions, determine the right medication or dose, or replace a qualified clinician. Entries, charts, educational material and any estimated medication display are not instructions to start, stop or change treatment.

Follow your clinician’s directions and ask a qualified healthcare professional about symptoms, treatment or dose questions. Do not delay seeking care because of information in Mivori. For an emergency, contact local emergency services; in the United States, call 911.

Records depend on what you enter. Reminders depend on device settings and permissions, and may be delayed or missed. Any projection is an estimate based on recorded inputs and assumptions, not a measurement of medication in your body. No health or weight outcome is guaranteed.

3. Accounts and your records

The connected app uses verified email sign-in. An account supports one active iPhone session at a time. Signing in on a new phone transfers access; unsynchronized entries on the previous phone can be lost when that phone detects the transfer. Check that important entries have synchronized before changing devices.

You retain your rights in the information you provide. Mivori uses it to provide and operate the service as explained in the Privacy Policy and Consumer Health Privacy Policy. These terms do not give blanket consent to optional advertising or additional health-data uses.

4. Plans, trials and automatic renewal

When enrollment is available, purchases are made on the web through Paddle, our merchant of record. The plan, currency, amount, taxes, billing interval, trial end and first charge shown before you complete checkout govern your purchase. Paddle’s Buyer Terms also apply to the transaction.

The planned standard offer is monthly or annual billing with a seven-day trial for first-time subscribers, limited to one trial per account. Payment details are required at enrollment. A trial starts at enrollment, not when you first install or open the app. Any different offer must be disclosed before you subscribe.

Unless you cancel before the trial ends, the selected plan becomes paid automatically. Unless you cancel before the next renewal, billing repeats at the disclosed interval. Selecting an annual plan means the annual amount is charged together; a displayed monthly equivalent is not monthly billing.

Any price change must be communicated before it takes effect, with further consent where required. A changed advertised offer does not silently change an existing subscription. Required billing notices are separate from notification permissions.

5. Cancellation, refunds and access

For a subscription purchased through Paddle, use the customer-portal link in your subscription email to cancel, or visit Paddle’s buyer support. Contact hello@mivori.app if you need help. Uninstalling Mivori or turning off notifications does not cancel billing.

Cancel before the trial ends to stop its first subscription charge. Ordinary cancellation keeps access through the original trial end or the end of the paid period and stops the next renewal. Account deletion is separate and can end account access sooner.

After access expires, tracking screens, history and editing are locked; account-management and deletion controls remain available. Existing shot reminders may continue until you change device permissions or reminder settings. A failed payment has a three-day access grace period; retries do not restart it.

Cancellation does not itself request a refund. Refund requests are handled through Paddle’s buyer support, subject to the Paddle Refund Policy, any additional promise made in your offer, and applicable consumer law. These terms do not remove mandatory refund or other consumer rights.

6. Deleting your account

The app’s account-deletion flow requires fresh email verification and a final confirmation. It starts permanent deletion and coordinates cancellation of the associated subscription. Processing may take time; requesting a verification link alone does not delete the account or cancel billing. Follow the operation status and contact support if it cannot finish.

Account deletion does not erase every retained record. In particular, the selected policy keeps an identifiable copy of the linked web questionnaire and checkout submission for internal analysis for 12 months. See retention and privacy requests for the details, including legal rights that may require earlier deletion.

7. Responsible use and content

Do not access someone else’s account, interfere with the service, bypass access controls, introduce malicious software, or use Mivori to violate another person’s rights. Do not upload information you have no right to provide.

Mivori’s software, branding and original content belong to Mivori or its licensors. You may use the features and content made available to you for your personal use. This does not transfer ownership or permit resale or redistribution of protected material, except where applicable law allows it.

8. Availability and third parties

We work to keep Mivori available, but interruptions, errors and synchronization delays can occur. Features may depend on a supported iPhone, operating-system permissions, connectivity or an active subscription. Links to outside resources are provided for convenience; their operators are responsible for their content and services.

We may restrict access to address security threats, unlawful use or material misuse. Any suspension, service change or discontinuation remains subject to applicable consumer rights and commitments made for a paid service. Nothing here excludes responsibility that cannot legally be excluded.

9. Changes and questions

Changes to effective terms will carry an updated date and appropriate notice. Where the law requires renewed agreement, notice alone will not replace it. Contact hello@mivori.app for help with these terms, access or a complaint.